Running projects
WhatsApp is not project management (but keep using it)
WhatsApp is great for quick chats with interior clients. Here's what it can't do (approvals, costs, records) and a simple way to split the work between tools.
· 8 min read
Clients
A client portal for interior projects your clients will actually use
Every client gets a portal for their own sites. They follow milestones and progress photos, see what the project costs and what is paid, read quotations, answer approvals and message the studio. Purchase rates, markup, vendors and internal tasks are never shown.
See it in action
How client portal works
What your client sees, from progress to messages. A real recording of Interioflow with a sample studio's data, 86 seconds.
The problem
Clients do not want another app full of jargon. They want to know three things: how far along the work is, what it costs, and what is waiting for them. When that information is scattered, they call you, at 10 pm.
What you get
- Progress, costs, quotations, approvals and messages in five tabs
- Works on a phone without scrolling sideways
- One login for a client of several studios
- Nothing internal is ever shown
- Unread counts and a welcome summary after sign-in
How it works
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1
Issue a login
Create a portal login when you add the client, or later from the client list.
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2
They land on their site
One site opens directly; several sites, even with different studios, show as cards.
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3
The bell shows what waits
Approvals, updates and messages, counted until they are seen.
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4
They answer from anywhere
Approve, request changes or reject on a phone, with a code for binding items.
Questions about client portal
Does my client need to install an app?
No. The portal opens in any browser on a phone or a computer.
Can a client see another client's site?
No. A client only ever sees their own sites.
Can clients message the studio?
Yes. Each site has one message thread between the client and the studio.
Further reading
Business of design
How Interior Designers Charge Fees in India: 4 Models Compared
Percentage, per sq ft, lump sum or hourly: how each interior design fee model works in India, where each one hurts, and how to collect fees in stages.
· 8 min read
Works well with
Client approvals
Get quotations, deadline changes and extra charges approved in writing. Clients confirm with an emailed one-time code, and every decision is logged.
Learn moreDesign approvals
Send concepts, colour palettes, layouts, finishes, agreements and payment terms for client sign-off, with options, drawings, revisions and reminders.
Learn moreSite and milestone tracking
Plan milestones for every interior site, post progress photos and videos, assign internal tasks and keep commitments, with the client seeing clean progress.
Learn moreBring your next project into flow.
Flat per-site pricing. Unlimited users. Start with a free site.